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Privacy Policy

INTRODUCTION

We take the confidentiality of personal data seriously and responsibly, and its security is a priority for us.
Therefore, we are committed to complying with the new rules set out by the European Regulation No. 2016/679, known as the “Regulation” (supplemented by Law 190/2018) regarding the processing of personal data and the free movement of such data.
Through this policy, we explain what personal data we process, how we collect it, how we use it, and, most importantly, how we protect this data.
We also inform you of your rights and guide you on how to exercise them.

About Us

POP CHEMISTPROD SRL is a Romanian legal entity, with its registered office at Str. Vasile Lucaciu no. 43, Baia Mare, Maramureș, Postal Code 430341, VAT number RO37729670, Trade Register number J24/1003/2017.
The legal representative of the company is Ramona Dumitrita Pop, who can be contacted at Str. Vasile Lucaciu no. 43, Baia Mare, Maramureș, Postal Code 430341, and by email at popchemistprod@gmail.com.
In accordance with EU Regulation 679/2016, POP CHEMISTPROD SRL is a personal data controller and has designated Ramona Dumitrita Pop as the responsible person, who can be contacted:

by email at gdpr@private-label.ro;
by post at: Str. Vasile Lucaciu no. 43, Baia Mare, Maramureș, Postal Code 430341, for the attention of the DATA PROTECTION OFFICER.

What Data We Collect and How We Collect It

We only use the information that is strictly necessary and relevant to our business and your needs as a consumer, and we collect it through our website, which is hosted and managed in Romania.

We obtain your data primarily because you choose to disclose it voluntarily, but also through automatic collection when accessing our website, using specific technologies and software programs.

Although you can visit our website without revealing your identity, you may directly provide your personal data when using the following:

Contact Form

We use your personal data to process your request/question and to have all the necessary information to respond to your inquiries.

Collected Data:

  • Name
  • Surname
  • Phone
  • Message

If you do not agree to disclose this information, we will be unable to fulfill your request.

Newsletter Form

We use this data to send you marketing materials (messages that present new features, updates, or promotional offers).

Collected Data:

  • Email address

We will not send you marketing materials unless you have given your consent by registering in the newsletter section to receive information about our products and services. You can choose to stop receiving these materials at any time by following the instructions in the email, clicking the unsubscribe button, or replying with your request.

If you do not agree to disclose this information, we will be unable to fulfill your request.

Automatic Data Collection is performed through:

  • Cookies Technology: A cookie is a piece of information transmitted from the webpage, saved by the browser on your hard disk, and which we can access later. It retains statistical information necessary for a webpage to personalize the browsing session (e.g., by displaying dynamic product images) such as previously visited webpages, downloads made, internet service provider used, and the country of origin of the website visitor.

The most common cookies are:

  • Technical: Essential for ensuring the website’s technical efficiency.
  • Functional: Remembers your choices and helps improve your experience on our website.
  • Performance: Helps us measure website performance using data on how visitors navigate the site.
  • Targeting: Helps us place ads on other websites you visit.
  • Social Media Plugin: Connects clients to different social media channels.

We collect and process data provided by cookie technology only if you allow it.

  • Web Server Log Files: Provide statistical information regarding the number of visitors and allow us to assess the technical capacity of our page.

Through these, we collect some information related to your IP address, but these cannot directly identify you; instead, they provide us with statistical data about traffic on the page.

Google Analytics

Our website uses the “Google Adwords/Analytics” web analytics service provided by Google Inc., for statistical purposes.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which also uses cookies. The information generated by the cookie about how you use the site will be transmitted and stored on Google’s servers in the USA.

If IP anonymization is activated, your IP address will be truncated within EU member states or other third countries of the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. IP anonymization is activated for this site. Google will use this information on behalf of the website operator for evaluating your use of the site, compiling reports on site activity for website operators, and providing other services related to site activity and internet usage.

The IP address transmitted by your browser will not be linked to other data held by Google. You can decline the use of cookies by selecting the appropriate settings in your browser, but in that case, some features of the site may not work. You can also opt-out of Google Analytics in the future by downloading and installing the Google Analytics Opt-out Browser Add-on for your browser: https://tools.google.com/dlpage/gaoptout?hl=en.

To agree or withdraw consent regarding automatic processing through the programs or technologies mentioned above, set this option within the welcome message you receive when accessing the site or make the appropriate settings in your browser. For more details, please refer to our cookie policy.

If you choose to browse without these technologies or programs, some functions or features of the site may not work.

If you accept the full use of the programs and automatic data capture technologies, we will collect the following data:

  • Contact Data: Email address
  • Technical Data: Connection data, including IP, system and platform, browser identification, location, technologies used on devices accessing the site
  • Usage Data: Regarding the website, our services

Purpose of Data Collection and Legal Basis

We collect information that contains personal or technical data primarily for the following purposes:

Improvement of our services and your browsing experience on our website.

To carry out this activity, we rely on our legitimate interest in conducting commercial activities, but we are also careful to respect your rights and freedoms. Therefore, we provide you with an easy way to unsubscribe from the use of the programs and technologies we use in the data collection and processing process.

Direct Marketing

We base our marketing communications on your prior consent. You can change your mind at any time by accessing the unsubscribe button in the messages you receive from us.

Security Reasons for Our Hardware and Software Infrastructure.

The legal basis for data collection and processing for this purpose is both a legal obligation to safeguard property and our legitimate interest in protecting our business.

If we use the information we hold for purposes other than those stated above, we will explicitly ask for your consent and explain what rights you have in this situation.

Inability/Refusal to Provide Certain Personal Data

If you do not provide us with the requested information, it is very likely that you will not be able to use our website under normal conditions, and we will also be unable to accept and process your request, nor will we be able to provide you with the products or services of interest to you.

Users

Your data is used by POP CHEMISTPROD SRL (www.private-label.ro) and we will never share your personal information with a third party for purposes other than those described in this Privacy Policy.

We may share your personal information with our trusted partners who are able to provide guarantees regarding the security and confidentiality of your data and who process the data only in accordance with our instructions.

Our partners are generally third-party service providers we collaborate with, operating in fields such as: IT services and maintenance, internal and EU-based database hosting, behavioral analytics services (Google Analytics), accounting and taxation, legal consulting and assistance, marketing, financing, advertising, public authorities.

Location of Storage

Both the website and the physical and electronic database containing personal information are hosted/stored on secure servers in Romania.

If we transfer certain personal data to entities located within the European Union or outside the Union, including to countries for which the European Commission has not recognized an adequate level of personal data protection, we will take measures to protect your rights and interests.

Transfers will be protected through contractual clauses or other guarantees, such as certification schemes, including the Privacy Shield for the protection of personal data transferred from the EU to the United States.

Security Measures

Although your data is collected online, some of it is also stored on paper (e.g., invoices).

POP CHEMISTPROD SRL (www.private-label.ro) is specifically and consistently committed to implementing effective security measures designed to protect your personal data and prevent security breaches, both for online information and for physical storage.

Regardless of the storage method, your data is kept in secure environments that are protected against unauthorized access, use, disclosure, modification, or destruction.

Additionally, we have implemented special measures concerning network security and data transfer, infrastructure auditing and testing, trained personnel, and data transfers outside Romania made only to entities that can ensure similar protection.

Storage Period

If we process your data for the execution of pre-contractual/contractual obligations, we will store the data for as long as necessary to execute the contract and for an additional period thereafter.

If we process your data based on a legal obligation or in the public interest, we will store the data for as long as necessary to comply with the legal obligations or as long as the interest is considered to be of public utility.

If we process your data for the protection of our legitimate business interests, we will store the data until you request that we stop, unless we can demonstrate that the reason for collecting and storing the data is prioritized over your interests, rights, and freedoms.

If we process your data based on your explicit consent, we will store the data until you request that we stop.

We store personal data collected through the request for quote form for 12 months.
We store personal data collected through the contact form for 12 months.

Automated Decision-Making Process

POP CHEMISTPROD SRL (www.private-label.ro) does not use automated processes that can generate legal effects concerning you or that can affect you significantly.

You can request at any time not to be subject to a decision based solely on automated processing if that decision produces legal effects concerning you or affects you in a similar way and to a significant extent.

You cannot benefit from this right of choice if the decision taken as a result of automated data processing is necessary for us to enter into or execute a contract, or if it is permitted by law and there are adequate safeguards for your rights and freedoms.

If you have given your consent for automated processing and then change your mind, you can withdraw this consent at any time by submitting a written request to us using the contact details provided in the Contact section of the website.

Rights

You can exercise your rights below through our email address hello@head-innovation.com.

We will keep your data only for as long as necessary for the purpose for which we use it. The period for which we retain personal information will be determined by several criteria, including the purpose for which we use the information, the amount and sensitivity of the data, the potential risk of unauthorized use or disclosure of the information, and our legal obligations or until the exercise of any of the rights below, in accordance with your request.

Right to Information – You have the right to know if your personal data is being processed; what data is collected, where it is obtained from, and why, who processes it, for how long, and whether the data is subject to automated processing that may produce legal effects or affect you significantly.

Right of Access – You have the right to access, free of charge and at reasonable intervals, the data collected from you/about you. This includes your right to request and obtain a copy of the personal data collected.

Right to Update/Rectification – You have the right to request the rectification or updating of your personal data that is inaccurate or incomplete.

Right to Deletion – If you have withdrawn your consent, object to the processing of data, the processing is not in accordance with the provisions of the Regulation, or the data is no longer necessary for the purposes for which it was collected and processed, you can request that your personal data be deleted from our records.

Right to Restrict Processing – If certain conditions apply, you have the right to restrict the processing of your personal data.

Right to Object – In certain cases, you have the right to object to the processing of your personal data, such as for direct marketing purposes.

Right to Object to Automated Processing – If your personal data is subject to automated processing, including profiling, which may produce legal effects or affect you significantly, you are entitled to request that we exclude your data from any automated individual decision-making processes.

Right to Data Portability – You have the right to obtain your personal data in a suitable format or, if possible, through direct transfer from one processor to another.

Right to Assistance from the Supervisory Authority – You have the right to request assistance from a supervisory authority and the right to other remedies, such as seeking compensation.

Right to Withdraw Consent – You have the right to withdraw your consent at any time. Withdrawing consent does not affect the legality of processing prior to its withdrawal.

Right to File a Complaint – If you wish to file a complaint regarding the way we process your personal data, we invite you to contact us:

  • by email at gdpr@private-label.ro;
  • by post at: Str. Vasile Lucaciu no. 43, Baia Mare, Maramureș, for the attention of the DATA PROTECTION OFFICER – Ramona Dumitrita Pop.

We assure you that all your complaints will be handled with seriousness, professionalism, and complete confidentiality.

If you are still dissatisfied with the way we have responded to your complaints, you may contact the authorities responsible for overseeing our personal data processing activities.

In Romania, this authority is represented by the National Authority for the Supervision of Personal Data Processing, whose contact information is:

Address: B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212
Email: anspdcp@dataprotection.ro